September 2010 "I am very happy with the service I received for my first order. Your staff were very helpful. The products are excellent quality." Vicky Evans - QLD
August 2010 "Your service was brilliant. There is nothing else you could do different. My order came at a good time and it only took 2 or 3 days. I am very happy with your service." Natalie Sheen - Paper and Press QLD
August 2010 "I must say how extremely happy I am with Artee Supplies. For every time that I have called and spoken with the ladies on the phone, they have been so helpful! I received my order and I loved everything I ordered - it definitely helped that I purchased the welcome kit!! Thank you once again." Nevine Allam - Nevine Allam Design NSW
August 2010 "Order time was great, products great. Looking forward to using your products and showing my customers. Just to let you know your customer service is great. Looking forward to doing a lot of business with you all." Michelle Sando - Stamps and Stuff SA
August 2010 "Thanks for your email. Yes I was really pleased with my first order through Artee. Everything came on time and I was really happy with the products. There was one packet of envelopes missing (I had ordered 5 packets but only 4 got delivered) but Alex sent out another packet straight away, which was great." Fiona Pimmey - Pinnacle Design Studio NSW
August 2010 "Thanks for your follow up email. The Via Felt was great, it prints so well and those sticky dots have cut my process time in half!" - Justine Murphy - JM Graphic Design NSW
August 2010 "Just letting you know my Customer Welcome Kit arrived safely! Thank you so much, it will be a huge help when I am ordering - takes out the guess work!!" Rebecca Little - Little Black Pen VIC
July 2010 "I received the welcome pack and LOVED IT!! I was able to show my clients the paper that was available to them for invitations with ease and as you can see, I have placed my first order for their invitations! I loved the Balune Glue as it was easy to use and again, I have ordered several for my classes and clients. The papers that are now available are amazing and I look forward to buying more of Artee in the future!" - Trudy Beech - Tillybean Crafts VIC
July 2010 "I am absolutely delighted with the range you have. I think the Balune Glue Tape is a wonderful innovation tool for my business. I eliminates any waste and lengthy clean ups and I can take it anywhere. I can even take it in my purse and use outside of my business. I am thrilled that this product was developed. It is so quick and simple to use and really does meet the job requirement. I have also been busy reading your catalogue and designing some of the ideas so I can show customers...I am delighted as said and will indeed carry your products." Terri-Marie Cook - Formal Creations SA
July 2010 "Hi Laurence. Yes we did receive our welcome kit and OMG what a wonderful range - not to mention fabulous pricing. Thank you for your follow up and I will be in touch." - Josephine Cutropia - JnJ Creationz VIC
July 2010 "Hi Laurence, I have received your Welcome Kit and WOW!!, everything in it is soooo beautiful, I can't wait to start ordering. Thank you so much for all your help and I hope to speak to you soon." Marie Barbuto - Zealous Designs
July 2010 "Hi Laurence, Thank you for the follow up. I did receive my Artee Welcome Pack, I love it. It is great to have a variety of papers that is different to many other suppliers, and also your range of accessories. The catalogue and swatch have already being accompanying me to appointments and are very useful tools when designing a new bride's invitations and stationery package. I'm seeing a very long and prosperous relationship developing between Artee products and MandaLiz Invitations." Amanda Jones - Mandaliz Wedding Invitations & Bomboniere NSW
June 2010 "Hi Alex. I received the package this morning. Artee's freight service is excellent. Thank you for your help. The staff at Artee are a pleasure to deal with." Elise McDonald - Dusty's Bag & Kitchen Shop VIC
June 2010 "I have been meaning to email and let you know that the Welcome Kit had arrived, a few days sooner than you said it would too. The pack is a fabulous resource for my fledgling business and has got my creative senses stirred! Thank you for the fabulous service. It's fantastic to find a business that delivers above and beyond what you promise to do. Thanks again!" - Decima Bramall Design VIC
June 2010 "I have had a good look at the sample kit and there is a lot of wonderful papers etc. The swatch is very handy and has a great range of papers. I have shown a few people the catalogue and they were very impressed. It's great to follow and has many good ideas. There is quite a bit to get through and it has definitely opened up the possibilities with the papers I can use." - Antoinette Connell - WA
June 2010: "I absolutely LOVED the Welcome Kit!!! Your papers are so beautiful, the bling embellishments are gorgeous. I love everything about it." - Natalie Khat - Fuscha Invitations VIC
June 2010 "I received the welcome kit, it's fantastic. Great concept for new customers. The kit gives a brilliant overview and puts things into a more visual base for customers. I have been extremely impressed with Artee Supplies, the service, team support and communication is of the highest standards. Congratulations on an exceptional team and business." Anne Clark - First Step Creations VIC
June 2010 "Dear Jodie & Staff. We would like to say a sincere thank you for always providing us with such excellent service. Your professional, friendly approach always makes us feel we are your most important client, which is an absolute credit to your and your staff. Your products are wonderful and we are enjoying seeing all of the new items you continuously add to your already extensive range." Leanne & Belinda - Lee Belles Creations WA
June 2010 "My order was fantastic. You are one of the best wholesalers we deal with. Alex was very helpful and very efficient. We received our order the next day, which was fantastic. We look forward to dealing with you in the near future." Laura Harvey - Your Little Gift - SA
June 2010 "Thanks for your email. Yes I did receive my order and everything was packed great and reached me safely and in the time frame you suggested. The products are wonderful. I love them all so much and am sure my customers will too. My phone conversation with Alex was great. She advised me well and I felt looked after and special. As too with my initial conversations with Laurence, she too was lovely to do business with. I would tell you to keep up the good work, but it seems it comes so naturally from you and your staff, so I thank you. I realise there's always room for improvement, however your communications and work ethic make them a little cloudy to find and again, thank you Artee." Suzanne Joore - Scrapbook Valley VIC
June 2010 "On the day my order was ready, I paid and received my order before noon the following day. Excellent service, very happy indeed. Thank you. It will be a pleasure to use your services in the future." Sylvana Borrelli - B. Sylvar VIC
June 2010 "Our first order was great. Time frame is great too. I've made a few orders since then and the service has been wonderful. You've made my job a lot easier - Thank you." Jacinta Wilson - Sinnamon Spice & All Things Nice - NT
May 2010 "Just a quick email to let you know I received my welcome pack today. WOW!!! I love all your papers! I cannot wait to show my clients and advertise this range! Thanks again." Carley Vaughan - Carlz Designz NSW
May 2010 "Dear Alex, I just wanted to say a big thank you! I received my order this afternoon that I placed yesterday. I really appreciated your assistance in finding the products for me and whizzing them off at super-speed in time for the courier man :). I've called a few times with technical questions about how to assemble particular card ideas and all the girls have been unfailingly helpful and professional. Please pass on my appreciation." Miriam Spielman - Miriam Spielman Consulting NSW
May 2010 "One of my customers asked me today if she had already told me I was marvelous. I replied yes she had told me, but I always like to hear it. I don't think we thank each other often enough. People usually only complain. What is the world coming to...I do appreciate you as a supplier. I have always found you all efficient and easy to talk to. Thanks." Ellen Boag- Creative Flair ACT
May 2010 "Hi Laurence, Yes I did receive my Welcome Kit. It is great. I love all the paper. There is just such a great variety to choose from and I can't wait to recieve my first order. I also have a lot of brides looking at your range for me to do their invitations with, so I will have a lot more orders to come. Thank you very much." Cilla O'Callaghan - Hi-Marq NSW
May 2010 "My order arrived quickly and conveniently. Wonderful service. Thanks." Lee Davies - Celebrations Everything WA
May 2010 "I like receiving your emails and find them very useful for our business. I print them out and share them with the team so that everyone can discuss them." Terry Black - Murch Stationery Supplies SA
May 2010 "I have received my order and am completely satisfied with the process and the products. I have been making great use of your templates for samples and have found everything to be very user-friendly and I am a very happy new Artee customer." Tahnee Coombes - Unique Wedding Accessories QLD
May 2010 " I received the Welcome Kit last week and it is just awesome! Thank you so much. I love your products and the customer service is second to none! The catalogue is fabulous and has inspired many new ideas." - Penny Raggett-Event Invites and Blooms QLD
April 2010 "Thank you for the Welcome Pack, I just loved it. It was very exciting going through it all. I am looking forward to having an opportunity to work with all the products. At this stage I don't have any questions to ask, but I am sure in the future I will. Thank you to you and all the staff at Artee Supplies for the wonderful service I have received so far. It has been a pleasure dealingwith you all." - Shellie Kirk Little Miss Scrapping VIC
April 2010 "I received my order well before the indicated time, which was a very pleasant surprise. All product was well packed, nothing damaged and in first class order. Thecompany communication is a credit to you. I was kept up to date with everything and having one item included on the order that was not available, hence not packed, a phone call and all was rectified immediately. Congratulations to your team! I have already had enquiries regarding wedding invitations using your products, which is fabulous, as the doors have not officially opened yet!" -Debra Osborne - Deb's Handmade Invites VIC
April 2010 "Yes I received my welcome pack, and boy what can I say, it was awesome. I was blown away with all the great things in there. My favourite item would have to be the Balune Tape, IT'S TOTALLY THE BEST. I use vellum so much and am always using pins as I've found you could still see the vellum tape, well not now, I AM SOLD, SOLD, SOLD. I plan on putting in an order today, and guess what, there'll be tape refills in it. Thank you so much for sending me the pack, I really appreciate it, and I have made a few new samples since receiving the pack. Thanks again Laurence." - Kathy Scarfe - Announce Your Occasion - NSW
April 2010 "Everything was great with our first order and it got here quickly. Your correspondence was really good and the products are fantastic. We are already getting our next order ready. Thanks for making it a pleasure to buy from you." Natalie Elcoate - Invitations And Beyond - QLD
April 2010 "Everything with my order was fine! I have justplaced an order for a few top ups today. Since I received my Inspiration Boards, they have created lots of interest from customers, so that is great! Also, just wanted to say that it is nice to hear from suppliers, instead of opening accounts and never hearing from them again, except if they are chasing payment!! It is certainly a pleasure to do business with a company that is interested in seeing how their product is selling!! All of the ladies from Artee I have spoken with have been very, very helpful also." Julie Hughes - Creations in Paper QLD
March 2010 "Hi Laurence,Yes I have received the welcome pack and I am very impressed with everything in it - the selection of samples you included is great and gives me a really good idea of what you have on offer. Thank you for the follow-up email. I must say, of all the wholesalers I have set accounts up with in the last month or so, you are the only one who has been interested in communicating with me beyond giving me a username and password." Tahnee Coombes - Unique Wedding Accessories QLD
March 2010 "Thank you so much for the email...All I can say so far as a new business owner, Artee Supplies has been more than helpful, insightful and professional! From the first point of contact with Laurence, who was so supportive and a fountainof knowledge - to Alex talking me through the ordering process - I am one happy customer! And speaking of customers...I am so busy - and loving it!!! Will be making my next order very shortly!" - Jessica Windle - Pumpski Boutique - QLD
March 2010 - "Thank you so much for your prompt approval of my application and for your great service. I have received the Welcome Kit and this has been great for me to get to know your products and will be fantastic for my clients, as I can't wait to show them your fantastic range. I look forward to working with Artee and hope to put in an order shortly." - Natalie Lette - Natalie Jane Creations NSW
March 2010 - " I received my package this afternoon and I have to say I am very impressed with your range. I love the new papers, especially the birdies. Coco Linen is definitely my favourite." - Belinda Stafford - The Crystal Chandelier WA
March 2010 - "My first order went very smoothly. I had a bride contact me who was getting married in 8 weeks time, and had yet to organise all of her stationery. Alex was fantastic to deal with, and was able to ship my order within a few hours, and it arrived the next day. All of the wonderful products have already been put to good use, and the invites are on their way to my bride in New York!! I look forward to exploring more of your product range in my next order." - Rachael Juhasz - Heavenly Sent QLD
March 2010 - "So far the Artee service has been fabulous, friendly and helpful, plus the website is excellent and easy to use. Loved all the products I ordered and they really did look the same as the display pictures (I have found through other suppliers that you see these fantastic touched up photos on the website and what you get in reality is totally different). I also LOVE the fact that you supply the photographs that we can use.
Love the welcome pack, seeing samples of the different invitations is excellent. I was very unsure of how the small printable invites would work going through the printer, but it's so quick and easy. Am hoping to add more of these types of invites to my range in the near future, as I like the idea of being able to personalise the products for my clients." - Kate Bellomo - Piece of Cake Parties WA
February 2010 - "Hi Jodie and all you clever people at Artee, I just wanted to drop you a quick line to thank you for your wonderful products. It feels like cheating when I stick a few of your papers together with glue and then sell them as glamourous invitations. Your lovely new papers (and your lovely old ones) are great and they really give my invites that professional look. Oh... and don't get me started on those Luxe embellishments...
I would also like to say a very BIG thank you to your clever design team who have inspired me so much. Looking through your catalogues has given me new invitation ideas and has shown me how to make your amazing papers look even better... so THANK YOU!
Some of my invites are at the photographers as I write (being photographed for magazine advertising features) and I have every confidence that they will come out beautifully, as 95% of them were created using Artee papers... So again, thank you for your wonderful products and service. From start (ordering online) to finish (picking up my order from Alex) you guys rate well above any other wholesaler I have used." - Linda Liebe - Inviting Occasions WA
February 2010 - "Hi Jodie, Alex, Domenica, Julia, Laurence, Teresa and Liz; Congratulations!!!!!!!!!!!!!!!!!!!!!!!!! I received your 2010 Products & Ideas Catalogue today and just couldn't stop looking at it. It's fabulous. You have all done an astounding job with it!!! Omg!! I have just logged onto your website and placed an order for all your new and beautiful papers. I just love Cher Paisley - it will be the biggest hit, and OMG Beachside Sandy - finally a sandy coloured beach paper!!! I love Danza - sophisticated and Little Birdies - so cute! I'm going to have to allocate you much more wall space to fit in all of your gorgeous papers!!! Excellent!!!" - Melita Simmonds - Invitations by Melita - ACT
February 2010 - "Thanks for following up. I received my first order and everything is great. I actually got it quicker than estimated, which turned out to be very handy for a couple of jobs I had. Nothing comes to mind as far as improvements go. It was all perfect. Thanks again for your help." Annie Marshall - In The Dark Designs - VIC
February 2010 - "My first order was great, only a couple of problems that were easily fixed. I recieved thewrong paper - Stardream A4 120gsm, I was given Opal instead of Quartz. Also, I counted my envelopes and noticed that there were 99 in each pack. I called & spoke to Alex about the paper & envelopes I recieved. Alex was very friendly & arranged for the correct paper to be sent out immediately!Which, in fact I received the correct paper the very next day! I wasn't too worried about the envelopes being short, but I thought I should bring it up in case. Alex even posted out 2 envelopes to me as well! I would like to thank Alex for her fantastic customer service and swift response/action with replacing my paper and envelopes. (Thanks Alex, you'rethe best). I do hope you receive the opal paper back as quickly as I received my replacement quartz paper! Overall I was not disappointed one bit. Due to the fantastic customer service I was presented with I do look forward to placing another order with Artee. I can't seem to think of anything that would assist Artee with doing things better. Your order system is so easy to use and I love my paper samples. It makes choosing my paper so mucheasier when I can physically see it's colour and texture in my hands. Thank you for taking your time in reading my feedback." Daniela Badurina - Le' Le' Designs
February 2010 - "We loooooved the first order. I was so excited to show my team. We all couldn't wait to start our samples. The swatch idea is perfect for what we need. The order came in an acceptable time...yes! Your service is amazing...you guys should be charging for excellent service that I have not yet experienced elsewhere. And yes, it has begun to draw in clients!! Can't wait to purchase more soon." Rana Abaki - Blossoming Invitations
February 2010 - "I'm so happy with the service and quality of your products. To be honest, I REALLY appreciate Artee's customer service, apart from the beautiful papers, it is the reason I will continue happily using Artee"
...and when I asked to quote her: "Jodie, I would be very happy for you to quoteme on your testimonials page. Again, I just want to say that it is a credit to you the way that your company deals with their customers, especially after dealing with a few other suppliers around Australia, I have not found anything close to the level of customer service that I have received from Artee.So, congratulations to you. You must feel extremely proud with the company you have built. I can only imagine that Artee will grow bigger and stronger with the quality in papers and service you offer." - Jo Glover - Faiz Invitations QLD
February 2010 - (On our new designer paper releases Beachside and Paisley) "Well done... These look gorgeous... It has been REALLY hard to find "sea theme" stationery for weddings that is elegant & tasteful. These will fit thebill nicely... Looking forward to seeing the new catalogue...Regards Yvonne." -Yvonne Jagiello The Stamping Bug TAS
February 2010 - "I certainly have received my Welcome Kit! It wasso much easier to choosemy envelope colour when I had the actual swatches in my hands. The metallic and shimmery paper previews just don't do them justice online. Gorgeous! Also, seeing all of the brads and different diecuts got my imagination racing...I've got a million-and-one things I want to make now. Lol. All in all, very helpful and informative! Thanks a billion for sending them through :)" - Danika Lindsell - Artemiss Creations WA
February 2010 - "The Welcome Kit is great! The swatch has been really helpful with choosing envelopes to suit my logo and colour theme. I love the glue! I have placed an order just a couple of days ago - the range is massive so I've just ordered a selection of things. I'll get a feel for what sizes and colours I tend to use more of and once everything is up and running I'll definitely start buying in bulk. The samples and catalgoue were really helpful in helping place my order and I can see them being really useful with clients deciding what papers and style they are after. Thank you for following up, no questions yet, but I'll definitely know who to ask when I do!" - Annie Marshall - In The Dark Designs VIC
January 2010 - "I just wanted to thank you and the team at Artee Supplies for being so welcoming to us at Blossoming Invitations. We really appreciate the time you have given us in explaining what services the company provides. We really look forward in dealing with Artee Supplies in the months to come. Thanks once again!" - Rana Abaki and team at Blossiming Invitations NSW
January 2010 - "I am VERY VERY grateful to you - thanks for such outstanding service! Very much appreciated." Meryl McConnochie - Classie Paperie VIC
January 2010 - "I have found the Artee samples and website so good for my business. I just love showingprospective clients the range of things they can get. Thanks again for the customer support and care!" Anna Harrison - Poppy Art NSW
December 2009 - "I thought it was about time I wrote you a little note that you can use as a testimonial. Scrappindipity have been customers of Artee for 6 years now and I've now lost count of the times you guys have come through for us. From express orders to get me out ofa jam when I've forgotten to add something essential for a customer job, to knowing that if I need to chase up the availability of a product, the person on the other end of the phone will know what's going on. Artee is one of the few companies I know I can rely on to get what I need when I need it. The templates and info provided online for customers are a fantastic resource and it'sgreat to know I can confidently send them there without giving away 'insider' wholesale info. The new product releases are gorgeous. I want Christmas to hurry up and be over so that I can grab a minute to do something with them! A big thank you to all of you (particularly Alex, who we speak to the most), havea wonderful Christmas and a relaxing break. Looking forward to another year of happy customers." Bec - Scrappindipity - WA
December 2009 - "The service was amazing and you were all sooo helpful. The paper arrived in a very timely fashion. I appreciate all your help and advice." -Eleanor James - Umedia Australia Pty Ltd
December 2009 - "I was very impressed with the service,the helpful and friendly attitudes of the staff and Alex in particular, and the super fast delivery. I couldn't ask for anything better than that. I have a supplier in Brisbane which I can drive to and pick up orders, however there have been times when I have had to wait for a week for it to be picked. Your selection of papers are absolutely beautiful and I have already made a booking for invitations for a wedding using your papers. I will definitely be a regular customer from now on. Thank you so much for everything." - Krystele Dickson - Absolute Parties QLD
December 2009 - "Yes I got my Welcome Kit!!! Thanks so much, this is going to be ever so helpful when it comes to showing my clients paper varieties. I thought it was very professional and well worth the money! Thanks again." Neredah Goodwin - Invite Me 2 NSW
December 2009 - "Hi Jodie. We would just like to say how up-to-date and organised you are. We don't know where you find the time! It is so exciting to receive new samples in the post, (we got ours yesterday). Keep up the great work. We are working on trying to be able to purchase more stock from you as we are truly impressed by your great customer relations. Thanks." Taryn and Jamie - Image By paper SA
November 2009 - "Your staff are just wonderful and extremely helpful. The order was picked and ready for me in a matter of days. You guys do run a good show there. Believe me, there arenot too many companies that you could praise them for so many things.You have it right on there. A very happy customer!" Amy Leadbetter - Amy L Designs WA
November 2009 - Hi Jodie. Just touching base to let you know that I am very happy with the service and the product in which you delivered to me. I was also impressed with the fact you gave your opinion (well not you personally) on the best way to go with the freight. Not many people give their opinion now days. I liked that." Tracey Rahn - Invitation by Tracey QLD
October 2009 - "I have received the samples and welcome pack thank you! I couldn't believe how much there was. I'm loving a number of the patterned papers, and the Zsa Zsa range, and Iam itching to get creative with them. Thank you for all your help." - Rachael Juhasz Heavenly Sent QLD
October 2009 - "I received the package - I'm in love! I am lovingthe sample tape as well. 10 times better than the tape I've been using :) Thanks." Emma Polley - Scrap Goodies WA
October 2009 - "Thank you very much for all the samples! Plus the Balune Glue is great! I am already going through the Artee Supplies website ticking through which ones I want I especially liked the samples of the paper fasteners. They make a good addition, also as just an embellishment. I am really glad I ordered the swatch too... it gives me a sample of what the paper is actually like...Also because I had previously purchased other paper from different suppliers, which I see you also supply...so it's great I can just order it all through your company. It's also more handy having the catalogue via hardcopy, rather than browsing throughthe net. It has given me quick reference for design ideas and wording ideas. Thank you very much. I am really pleased with it all :)" Irene Brever - By Irene NSW
September 2009 - "Thank you so much for wanting to know how my first order was. It was VERY exciting to receive my things, all so beautifully packaged. Your products are gorgeous and your service spot on! Three cheers for Artee!" Paige Higham - Cards by Paige SA
September 2009 - "Your Customer Welcome Kit is fantastic and has beenvery inspiring to look through. The invites are gorgeous. What I'll be doing now is sitting down and looking at different ways to incorporate more of your products into my design range. It was really helpful to know that much of your range can go through our home printers too, which is great. The thing I really appreciate and value though, is the wonderful service you provide. It's so refreshing towork with such helpful and friendly people! I look forward to working with you guys a lot more over the next few months." Kasi - Emorfia WA
August 2009 - "I could not be more happier with your company in the way it conducts its business. My order came extremely fast and I am very pleased with my products. Again, I am so truly grateful with your professional standards and I have only great pleasure on placing my future orders with you." Robyn Taifalos - My Scrap & Chatz Room QLD
August 2009 - "You and your team's service and efficiency was excellent - Thank you - It's very refreshing to see! (In particular the communication advising that our order was picked and ready for collection.) We have already sold a third of our initial heat tool order, so we will be ordering some more in the next few weeks." - Sarah & Mike Dye - Metropolitan Framing WA
August 2009 - "I have today collected your parcel from the Post Office and have been pouring over the contents for the past hour with more oooohs and aaaahs than I've exclaimed in a long time! Everything is so beautiful - it gives me goosebumps! I can't wait to have a play with the templates and ensure that I become knowledgeable about it all. I will certainly be using these for all my bespoke parties!! With many thanks (for your beautiful papers!)" - Leanne Clout - Sixteen Candles NSW
August 2009 - "I have just referred a customer to your fantastic templates. Not only do you have fantastic paper & spot on service - but you also have practical ways of making fantastic looking invitations possible for everyone. THANK YOU!" - Paige Higham - Cards By Paige WA
August 2009 - "I think Artee Supplies' free template downloads are fantastic and I am always recommending them to my DIY customers. Creating templates can sometimes be a headache for some of my DIY clients, so they are extremely grateful for the assistance. Thank you very much for this fabulous resource." - Nancy Kirby - Nancy Louise Specialty Papers & Invitations WA
August 2009 - "Yet again, awesome service with a smile! I love dealing with you guys..." Pia Fogarty - www.ameliedesigns.net.au
August 2009 - "It's a great pleasure to deal with a fantastic company, especially for me who is starting a new business. My first lot of customers love the products and I'm working hard on finding ways to attract more customers so I can continue ordering your products and accessories. I wouldn't change a thing with the service or delivery. Just keep doing what you're doing because your service is 10/10. Can't wait to put in my next order." Karen Mardini - Tinkerbell Invitations NSW
August 2009 - "I just wanted to write to say thank you so much. I received your sample package today and was blown away - when you said samples, I thought you meant just a few sheets (like all the other companies I've dealt with). What you sent was amazing and will be so helpful and useful and I can't wait to get into it all a little more. I look forward to dealing with you for all my future purchases!" Nadine Turner - Little Lace Designer Stationery S.A.
July 2009 - "Thanks for youremail. I really appreciate the fantastic service you have provided me. It is by far the best I have received from any supplier! The welcome pack is just stunning. I used to be a mad invitation maker a few years ago. I made them for every event and I really wish I had known about these fantastic products back then! I just love the samples and the huge range of styles you have in your collection. It's just amazing what you can do these days! I also loved the catalogue. It looks fantastic! I am planning on putting in an order very soon. As I am a smaller sized business, it takes me a little longer to add up a total initial order at first. I can't wait to supply these products to my customers as I'm sure they will do well. They're just fantastic products you can't go past. I appreciate your message. It's nice to know although we go through the internet a lot these days, it's stillgood to have personal contact. Thank you Jodie." - Sam Gentle - Contemporary Craft Essentials NSW
June 2009 - "The catalogue is awesome! Tell everyone involved that they've done brilliantly. This sure will make life so much easier for me. I am going to take it in my bag everywhere - in my experience, people love having ideas right there in the flesh to see, rather than being referred to the web for them." Dee - www.sugarberry.com.au VIC
May 2009 - "Thanks for the email and as usual, your company is just great with what you have on offer. I just love the products and have slowly been swinging my clients around to your papers, products etc. They are just so different to what can be found around the place." Vicky Wright - Sunshine Invitations
May2009 - "Hi Alex andthe team at Artee. Just to say a big thank you for sending the wonderful catalogue to us...It couldn't have arrived at a better time as we are just overhauling our own website (not as simple as I first thought!) and you have certainly provided us with some much needed inspiration and ideas. Looking forward to ordering some of the new metallic Bella range (gorgeous). Keep up the great work, it isan absolute pleasure dealing with such a passionate company." - Prue Neville - The Drawing Room, Christchurch New Zealand
May 2009 - "Congratulations on the new catalogue. It is simply gorgeous - beautiful papers & lovely designs." -
May 2009 - "I was very surprised with how easy the Imprintable Circles were to use - I wasn't expecting them to come in the "pop" out format! Very interesting and very user friendly and attractive to customers. A great product." - Jayne Pleysier - Cheshire's Creations
April 2009 - "Thanks so much for the samples. It has been really great having a play with them and setting up some designs so my clients can see what the finished product can look like. The imprintable placecards are a fabulous idea! And so easy to set up! Thanks you once again for having such a unique product." - Shannon Harcourt - Little Flamingo Stationery + Events, Brookvale NSW
April 2009 - We asked Sandra how her first order went with us and this is her response:
"To behonest, I couldn't be happier. Delivery time was fantastic, papers are absolutely gorgeous as expected. At this stage I can offer no feedback for a better service as you are doing everything perfectly and to my satisfaction. Coming from a retail and customer service background, I have high standards and you most certainly meet them! Thanks heaps and already I have more I want to order from you." Sandra Forrest - Love Bird Invites TAS
March, 2009 - " I have to say that it was very easy to deal with Artee Supplies. I received the order quickly and all thestock was packed well, and not damaged, which happens so much! I really can't say anything negative about the order. I have the stock up and have sold a few invites already, and hopefully people will start to know that I have them." Chelsea Tayler - Kidoodle (purchased Fill-In Invitations)
March, 2009 - "You do, do a great job. We too have 'the passion' and having good products and service like yours makes it so much easier for us to extend ourselves and our services to our customers. You are really such an inspiration to all of us whotry to please our customers. All those retailers that are just out to make a quick dollar, without a thought to the enormous effort you put in, should hear from some of us who know what you do. Thanks for your creative ideas and solutions to our problems!!" - Maggie Holmes - Creative Director for Unique Invitations S. A.
March, 2009 - "My experience with Artee Supplies has been wonderful. My first order was handled beautifully. I had a bit of trouble with the web-order, but spoke to the girls in the office and all was rectified. I am loving the products. Just gorgeous. Thank You." Bec Gliosca - Urbane Projects
February, 2009 - "Truly Jodie, you operate an incredible business. The customerservice you provide is extraordinary. No request appears to ever be too much trouble; if we need a special order, your Operations Manager, Julia, is as passionate about wanting to make it happen as we are. If she is on a day off, you step in and make it happen. You and your team really stand out. And at this end, my team is grateful -- and overjoyed-- about being able to enjoy doing business with a company that actually loves what they do as much as we do.You deserve every success." - Alicia Larriera - Managing and Creative Director - Form Over Function
December, 2008 - 8 packs Black Floral Imprintable Invites & 12 x Thank Yous:
"Just a little feedback from the customer that is after the above product. They were thinking that the invitations were going to be a nightmare for them and they happen to walk into our store and spotted our corner of your fabulous product! I happened to walk by and ask them if they needed any help and they looked at me quite relieved to be asked. I showed them the brochures that you have provided us with and they were still a little sceptical that this task was going to be easy. I recommended that they go home and have a look at what your website can provide. I also slippedin my business card and said call me any time. I have since had numerous calls and without any pushing, have sold the above product! AND the customers are excited about getting the invites underway. You have done ALL the work and all I provided was a calm, friendly and very excited approach! Thank you from me and the customer! I'll take the opportunity also to thank you for all your supportover the past year and wish the whole team a very Merry Christmas and an awesome 2009 and Ican't wait to work with you again next year". - Carmen Dunkley - newsXpress Jimboomba QLD
"...Quite simply, you "kick ass" over your competitors! Your product is the most popular range Isell. The fact that you are based in WA has not made any difference to the high level of service you provide and speedy delivery of your orders. Our boards and displays always look beautiful - you are excellent. Other companies don't match your level of service and gorgeous range. It's as simple as that!" -Nicole Knothe, Nextra Airport West VIC
"When I first saw the Artee products, I thought they were fantastic. They blew me away and there's nothing around like them. Having owned the newsagency for only six months, my husband and I were pretty green, although we both came from sales backgrounds. I came from banking and Brett from Toyota. I think as a result we've approached this head on and have 'sold' it from day one. In fact, we were selling product right out of the boxes before the shelving arrived! The support and advice from day one has made all the difference. Nothing could have been done better. The photoson the website really helped once I got my head around it and the email accessability made it all just so easy. As for the product selling, we've had it on the shelvesfor about six weeks and already can see us expanding on the Zsa Zsa colour range and the Imprintables. We've also just put in a brand new colour Xerox and will be adding a printing service as well. I think Artee Supplies are brilliant!" - Tammy Watts, Clare Newsagency SA
"Nothing's ever too hard for Artee. The communication and guidance has been as if they were around the corner. The fact that they liased with our shopfitter, Interfit Retail was just too easy and absolutely brilliant. Between them, everything we needed was provided. Even though we attended Jodie's workshop and know we could do much better by actually selling the product, we haven't and it's sold regardless. We love how easy the Imprintables are and nobody's come back saying they can't download the templates and print them. Customers find the Imprintables good value and arereally excited about doing it themselves. Our staff love the range too, which makes them enthusiastic when serving our customers. With the success, I can definitely see us increasing both ranges in the very near future." - Carmen Dunkley - newsXpress Jimboomba QLD
"Since putting in 3.6m of Artee's DIY paper range in November 2006, we have not only taken our share of the Wedding Industry, but the baby and birthday scenes also. We had no experience in selling paper, so their honest advice and professional samples and ideas were fantastic in getting us off the ground. Customers often comment on the laminated ideas book. I give Artee 150 out of 100 for thier service and efficiency. Word of mouth has travelled and customers are coming back with their friends. I can't talk about the company highly enough. Good on you!" - Jane Schembri, News Talk Newsagency, Blacktown NSW
On Balune Glue Tape...
"For invitation designers - I was concerned about it shipping from WA to Canberra, as I thought the glue might be affected by the extreme heat of travelling, however the glue is fantastic!! It sticks any kind of paper or card that we stock-glossy finishes, handmade papers, anything that we have. It is the best invitational glue tape on the market. It doesn't lose contact when going around corners - you can achieve one continuous glue line - even complete a circle, if required. I love that we can order refills for our customers, making their second and third purchases less expensive. For my customers - I was concerned that it might be difficult to change refills. However, that too, is easy. That comment is coming from someone who can't play a DVD without assistance!!! The real advantage forour customers is that the glue tape dispenser is designed to be used when working at any angle - standing, sitting, it doesn't matter. When I am designing invitations all day at my design bench, I am standing and working over my designs at a right angle to the design bench, however when my customers are assembling their designs at home, they are generally sitting down at a desk or the kitchen table. The front blue tip of the glue tape dispenser is designed to correct the angle from your holding position to the angle of the work service - this sounds complex, however, what it means for our customers is that they can use the Balune Glue Tape at home sitting incomfort at their kitchen table or study desk. Other brands of glue tape don't have the blue tip that the Balune tapes have and so you couldn't sit down to use them. You needed to stand and apply really firm pressure to the tape at a right angle. If you did sit down, you risked tearing the papertape. Another feature of the Balune tape - is that the tape is made of durable plastic (the other brands are paper - risking tearing of the tape)."- Melita Simmonds - Invitations by Melita
"Balune Glue Tape has been a godsend for my business, having used spray glues in the past, it has saved my lungs from the toxic fumes and hours in over-spray clean-up! Customers come in specifically to buy refills and often make additional purchases while in store. Customers are easily convinced once they have had a demonstration and are surprised at how easy it is to use, and refill. I've tried some heavy duty ones in the past...far too complicated to refill. Balune Glue Tape also works well with translucent and vellum papers." - Mark Annese - Giftables
"We've been using and selling the Balune Glue Tape since April 2007. It's light, easy to useand VERY sticky. One of it's best points is it works well on vellum and unusual papers that other glues would either show through or not adhere to at all. We always demonstrate it to our customers. I think that makes all the difference. Customers often come in just to buy a refill, which we do our bestto capitalise on. At the end of the day, Balune Glue Tape is sK easy to use and so NOT messy! It's that simple."- Isis Dunderdale - Amazing Paper