Dear Potential Artee Supplies On-Seller,
Thank you for your interest in purchasing from the wide range of specialty products that Artee Supplies manufactures and distributes.
Artee Supplies is a Wholesale supplier of Invitation and Papercraft products to the Retail Industry and as such, does not sell to the general public.
If you would like to open an account, please complete the Wholesale Application and one of our sales staff will contact you within the next few days to discuss your requirements.
As much as we would like to sell to all who enquire, we unfortunately cannot sell to those who may not qualify. In an effort to protect the integrity of the retail marketplace, we will only sell to genuine retailers that meet our requirements.
We reserve the right to refuse supply to businesses who do not meet our criteria.
Artee Supplies will not sell to individuals who are purchasing for non-resale use. Artee Supplies reserves the right to discontinue supply to those not operating within our terms and conditions.
Once your business is registered with Artee Supplies, we will grant you access to the wholesale area of our web site.
It opens up our online email ordering facility, which is not available to the general public and also access to the wholesale pricelist.
Orders placed, once submitted are emailed automatically to us with a returning confirmation to your email address. They are then filled, stock permitting, and sent to you by your selected or best freight method.
The majority of all orders are turned around within three to seven (7) working days. Please allow for shipping time.
The public view side of our website can be used as a selling tool and you can actively promote it to your customers.
PAYMENT: We accept Visa, MasterCard, or Direct Deposit or cheque as payment (we do not offer credit facilities).
Minimum opening order value A$100 before GST and freight. Payment is in advance and if paying by Credit Card a Pre-authorisation will be done on the day of picking.
Minimum re-order $100. Reorders can be placed under the minimum for a $15 fee, opening orders cannot. Unpaid orders will be returned to stock after 14 days and will incur a 15% re-stocking fee. Accounts inactive for 6 months will be deleted from our system.
Please use the notes section on your order to convey any important information for the pickers, specials codes as requested in emails, acceptable substitutions, etc.
Errors, Shortages & Faulty Goods
Notification of errors, shortages, faulty goods or breakages must be made in writing within 14 days from the date of the invoice. Invoice numbers must be supplied with all such notification. Returned goods will not be accepted without the prior approval of our respective managers. Such returns are to be made on a freight paid basis unless otherwise agreed. All returned goods must be accompanied by our actual invoice details. Returned goods that are insufficiently packaged and sustain damage will not be accepted and subsequently no credit will be processed. Goods for exchange that are attributed to customer order errors will also incur a 10% handling surcharge.
We look forward to a long association and hope we can help to build your business. Please let us know if there is anything we can do better.
The Artee Supplies Team